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(A consumer is any natural person who enters into a legal transaction that is primarily not attributable to their business or independent professional activities.)

Information about Withdrawal

Right of Withdrawal

You have the right to withdraw from this agreement within 30 days without providing any reason.
The withdrawal period is 30 days from the date:
● on which you, or a third party designated by you (who is not the carrier), takes possession of the goods, provided you ordered one or more items in one order and they were delivered together;
● on which you, or a third party designated by you (who is not the carrier), takes possession of the last item, provided you ordered multiple items in one order and they were delivered separately.

To exercise your right of withdrawal, you must notify us of your decision to withdraw from this agreement. You can do this by email: info@sonofjohnssen.com.
You may use the attached model withdrawal form, but this is not mandatory.
To comply with the withdrawal deadline, it is sufficient for you to send the notification of your decision to exercise the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this agreement, we will reimburse all payments received from you, including delivery costs (except for any additional costs due to your choice of a delivery method other than the standard delivery offered by us), without delay and no later than 30 days from the date we received your withdrawal notification.
For this reimbursement, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise. In no event will this reimbursement incur any fees for you.
We may refuse the reimbursement until we have received the returned goods, or until you have provided evidence that you have returned the goods, whichever occurs first.
You must return the goods immediately and no later than 30 days from the date you informed us of your withdrawal from the contract. The deadline is met if you return the goods before the 30-day period expires.
The direct costs of returning the goods are for your account.
You are only liable for any reduction in the value of the goods if this loss in value is due to handling the goods in a way that goes beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

Reasons for Exclusion and Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts:
● for the delivery of goods that are not prefabricated and which are made based on an individual choice or decision of the consumer;
● for the delivery of goods that are liable to deteriorate or expire quickly;
● for the delivery of alcoholic beverages where the price was agreed upon in the contract, but which can only be delivered after 30 days at the earliest and whose value is dependent on market fluctuations;
● for the delivery of newspapers, periodicals, or magazines, except for subscriptions.

The right of withdrawal expires prematurely in contracts:
● for the delivery of sealed goods that are not suitable for return due to health or hygiene reasons, if the seal is broken after delivery;
● for the delivery of goods which, after delivery, are inseparably mixed with other goods due to their nature;
● for the delivery of audio and video recordings and computer software in sealed packaging if the seal is broken after delivery.

Example of a Cancellation Form

Please contact us via the following email address before returning the goods to us: info@sonofjohnssen.com.
The return address on our packages is not our return address. Upon request, you will receive our return address by email.
If you wish to cancel the contract, please fill in the form below and send it to us via email.

Cancellation Form
I/we () hereby withdraw from the agreement concluded by me/us () regarding:
● the purchase of the following goods () /
● the performance of the following service ()

Ordered on: () ____________ / Received on: () ______________
Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only if this form is submitted on paper):

Date: ______________
(*) Strike through what is not applicable.